Club 1984 Lifts AOV 33% With App-Free Upsells
Key Results
Club 1984 came to Fabrik with two goals: increase average order value, and make the site faster. Most brands are told those pull against each other, because upselling usually means another app, and another app means a slower site. We did the opposite. We stripped out unnecessary apps, made sizing information impossible to miss, and built the upsell journey natively: a frequently bought together carousel on the product page powered by our bespoke Shopify algorithm, and one click upsells in a new cart drawer. The result since launch: average order value up 33%, units per order up 14%, and conversion rate untouched. This is how we did it.
+33%
Average order value since launch
+14%
Units per order since launch
Flat
Conversion rate held steady, no friction added
Zero
Third party upsell apps after the rebuild
The Numbers
Order value and basket size, before vs after
Performance vs pre-update (%)
- Before update (indexed to 100)
- After update
The nine days after launch against the nine days before, indexed to 100.
| Metric | Before update (indexed to 100) | After update |
|---|---|---|
| Average order value | 100% | 133% |
| Units per order | 100% | 114% |
In Their Words
I could have removed UpCart ages ago — the layout was terrible. It's definitely working; I've seen so many big orders. We usually get a few, but not as many.
Nathan MalcolmClub 1984